Refund Policy

Effective date: July 15, 2017

Last updated: May 25, 2026

This Refund Policy explains when refunds may be issued for services purchased on boosthive.eu.

General Information

Boosthive provides digital gaming services that are delivered online and often begin shortly after an order is placed. Because of the nature of these services, refunds are handled on a case-by-case basis and are subject to the conditions outlined below.

By placing an order on our website, you acknowledge and agree to this Refund Policy.

When a Refund May Be Issued

A refund may be considered in the following situations:

• The service has not yet started, and you request a cancellation.
• Boosthive is unable to deliver the purchased service to any reasons.

In such cases, the refund amount may be issued to the original payment method. If payment method non-refundable it can be refunded as store credit, at our discretion.

Partial Refunds

If a service has been partially completed and cannot be finished for valid reasons, Boosthive may offer a partial refund or proportional store credit based on the portion of the service already delivered.

Chargebacks and Payment Disputes

We encourage customers to contact us before initiating a chargeback or payment dispute. Unauthorized chargebacks may result in account restrictions or suspension of access to services.

Refund Processing Time

We will process the refund within 5 business days from the date the refund request is confirmed.

Please note that the time it takes for the refunded amount to appear on your account may vary depending on your payment method and financial institution. In some cases, banks or payment providers may take additional time to finalize the transaction.

How to Request a Refund

To request a refund, please contact us by email at [email protected]

When submitting a refund request, please include:

• Name and Surname;
• Your order number;
• The sum you paid and payment method;
• Order date;
• A brief explanation of the reason for the refund.

Our support team will review your request and confirm whether the refund is approved. If approved, the refund will be processed in accordance with our Refund Policy.

Boosthive reserves the right to update or modify this policy at any time. Any changes will be published on this page.